PRIVACY POLICY

Last updated: [12/12/2024]

At Willing to Surf, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website (www.willing2surf.com) or use our services.

1. Information We Collect

When you interact with our website or fill out forms, we may collect the following:

  • Personal Data: Name, email address, phone number, and other details you provide via forms.

  • Technical Data: IP address, browser type, visited pages, and time spent on the website (collected via web analytics tools like Google Analytics).

2. Purpose of Data Collection

We use your data exclusively for:

  • Responding to your inquiries or service requests.

  • Managing bookings and purchases of our services.

  • Analyzing website interactions to improve our services and adapt to user needs.

We do not use your data for external marketing purposes or share it with third parties for such activities.

3. Legal Basis for Data Processing

We process your data in accordance with the following legal bases:

  • Explicit Consent: By filling out a form or providing your data, you consent to this policy.

  • Legitimate Interests: To improve our services and enhance user experience.

4. Data Sharing

We do not share your personal data with third parties except:

  • When required to comply with legal obligations.

  • If we engage service providers (e.g., analytics tools) who are bound by strict confidentiality agreements to use the data solely for the specified purposes.

5. Data Retention

Your data will be retained only for as long as necessary to fulfill the purposes mentioned, unless a longer retention period is required by law.

6. User Rights

As a resident of the European Union, you have the following rights:

  • Access Your Data: Request a copy of the information we hold about you.

  • Rectification: Correct inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data unless legally required to retain it.

  • Restriction: Limit the processing of your data in certain circumstances.

  • Portability: Receive your data in a structured, machine-readable format.

You can exercise these rights by contacting us at contact@willing2surf.com

7. Cookies and Analytics Tools

We use cookies to:

  • Collect anonymous browsing data.

  • Analyze usage patterns on our website and improve user experience.

You can manage your cookie preferences through your browser settings, though disabling cookies may affect some website functionalities.

8. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, or loss.

9. Changes to This Policy

We reserve the right to update this policy as needed. We encourage you to review this page periodically for updates.

10. Contact

If you have questions about this policy or wish to exercise your rights, please contact us at:

Email: contact@willing2surf.com
Phone: +34 613059328